HIGH DEMAND: PLEASE EXPECT 2-4 WEEKS FOR ITEMS TO ARRIVE (TO BE SAFE).

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FAQ's

FAQ

 

Where are you based?

Aurora, CO 

Office hours are 9 am - 5 pm MST Monday- Friday

You can also call customer service in the USA from 11am to 4 pm MST 1 (866) 203-7336

We respond to email within 24-48 hours. If you don't get a response from us, please check your spam !

info@globalelite.media 

 

How does shipping work?

Majesty Decor partners with global merchants and artisans in order to provide you the best prices and the most interesting products.

This means that your order is shipped from global areas such as Thailand, Tibet, China, UK, etc. Because we ship directly from our partners in these countries, your item may take 2-4 weeks to arrive. Please don't panic if it doesn't show up immediately, it's on its way :) Our suppliers ship within 72 hours of receiving order. 

We offer international shipping options too - no matter where you are, you can buy from us!

All orders are backed by our no questions-asked 100% Satisfaction Guarantee - if you don't love your items, we'll send replacements for free (or give you a full refund).

What if I need to return something?

No worries! Contact us and we'll help guide you through the process - we'll send you a prepaid mailer to send the item back. We stand by our products - that's why we offer returns for 30 days after you receive your purchase.

How do we contact you with press inquiries?

Send us an email and we'll get back to you as soon as we can.

 

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